After-sales services

Always in contact with the customer to meet every need

Art-Eco directly follows the entire process, from the first inspection to design, installation and after-sale. Planning and scheduling, direct communication and continuous dialogue are essential in creating a trusting and long-lasting relationship.

The design of a new cooling system is always approved and started after a detailed discussion with the customer.

This discussion is an essential step in identifying any critical issues relating to the specific environment. Likewise, each subsequent stage, from installation to day-to-day management of the systems, is followed with the same level of care, in constant contact with the customer, who supplies the necessary feedback to improve planning.

Support, control and remote intervention on fixed cooling systems

Coupled with the state of the art technology of Art-Eco Coolers, the advanced management capabilities of the ECOOL-i App allow to remotely interact at any time with the cooling system from any location, using devices such as Smartphones, PCs or Tablets.

With the consent of the customer, Art-Eco can monitor the system to make sure that it is working properly and intervene remotely as necessary, or send out a support team if required.

Services